We process all orders within 1–2 business days (Monday to Friday, excluding bank holidays). Once dispatched, delivery typically takes 3–10 working days depending on your location within the UK. You'll receive a confirmation email with tracking information as soon as your order is on its way.

We offer a 30-day money-back guarantee on all orders. If you're not completely happy with your purchase, simply contact us within 30 days of receiving your item and we'll arrange a return or exchange. Items must be unused and in their original condition. Once we receive your return, we'll process your refund promptly, no questions asked.

We're sorry to hear something isn't right! If your item arrives damaged, incorrect, or is missing from your order, please get in touch with us as soon as possible. You can email us at info@marlowgraceboutique.com or visit our Contact Us page. Please include your order number and a photo if applicable, and we'll make it right for you.

Yes! Marlow & Grace Boutique offers free delivery on all orders across the United Kingdom. No minimum spend, no hidden fees — just free shipping straight to your door. Please note we currently ship within the UK only.

Our team is happy to help! You can reach us by emailing info@marlowgraceboutique.com or by filling in the form on our Contact Us page. We're available Monday to Sunday and aim to respond to all enquiries within 24 hours.